jilipark app Privacy Policy

When you register an account with jilipark app, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and a government-issued identification document to verify your identity and age. We also collect your billing and payment details — such as your GCash-linked mobile number or other payment method identifiers — solely for the purpose of processing deposits and withdrawals in Philippine pesos. As you use the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. We may collect location data at the country or region level to ensure our services are delivered appropriately to players in the Philippines and to comply with applicable licensing requirements. If you contact our support team, we retain records of those communications, including the content of your messages and any attachments you send, to help us resolve your queries efficiently. We do not collect sensitive personal information such as biometric data, health records, or financial account credentials beyond what is strictly necessary for payment processing.

The personal information we collect is used primarily to create and manage your account, verify your identity in accordance with applicable regulations, and process your financial transactions securely. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and, where you have opted in, to inform you about promotions available on our Promotion page. Technical and usage data helps us monitor platform performance, detect and prevent fraudulent activity, and continuously improve the features and stability of the jilipark app mobile experience. We may use aggregated, anonymised data for internal analytics and business planning purposes; this data cannot be used to identify any individual player. Where required by Philippine law or a lawful order from a competent authority, we may use your information to fulfil our legal and regulatory obligations, including anti-money laundering checks and responsible gaming assessments. We will never use your personal data to make automated decisions that produce significant legal effects without human review.

jilipark app does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is an absolute commitment we make to every Filipino player on our platform. We share your data only with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers; all such partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information — for example, in response to a valid court order, a request from the National Privacy Commission, or an anti-money laundering investigation — we will comply with our legal obligations while taking reasonable steps to notify you where permitted by law. If jilipark app undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We do not share your data with advertisers or analytics companies that would use it to build profiles for targeted advertising outside our platform. Any third party that receives your data is required to maintain standards of data protection that are at least equivalent to those we apply ourselves.

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction at every stage of data processing. All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS), ensuring that your login credentials, payment details, and account activity cannot be intercepted in transit. Sensitive data stored on our systems — including identity documents and payment identifiers — is encrypted at rest using strong encryption protocols, and access is restricted to authorised personnel on a strict need-to-know basis. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our infrastructure before they can be exploited. Our support and operations teams undergo data protection training and are bound by confidentiality obligations that extend beyond their employment with us. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with the timelines required under Philippine data protection law.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173) that we are fully committed to upholding. You have the right to be informed about how your personal data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to the personal information we hold about you at any time, and we will provide a copy in a commonly used electronic format within a reasonable timeframe. If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it promptly. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team, who will guide you through the process and respond within the timeframes required by law.

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable laws and regulations, including financial record-keeping and anti-money laundering obligations that may require retention for up to five years following account closure. When your data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked to you. Our platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and gather anonymised usage statistics that help us improve the platform. Essential cookies are necessary for the platform to function and cannot be disabled; optional analytics cookies can be managed through your browser settings or by contacting our support team. We do not use third-party advertising cookies or tracking pixels that would allow external parties to monitor your activity across other websites. For more information about the specific cookies we use and how to manage them, please contact our support team or visit the FAQ page.